Account found 2 Send the link

Locked out? Let's get you back in — the safe way

Give us the email on your SMM Safe account and a single-use, time-limited link comes back to you. No password is ever shown or sent, no balance moves, and the account stays exactly as it is until you open that link yourself.

Encrypted request

Send the recovery link

One link, one use, thirty minutes. If this wasn't you, ignoring the email leaves everything untouched.

What happens next
  1. 1Enter your email and send the request
  2. 2Open the secure link within 30 minutes
  3. 3Set a new password and you're back in
Remembered it? Back to sign in No account yet? Create one free
How this request is protectedApplied to every link we send
  • Link lifetime before it expires on its own30 MIN
  • Times the link can be opened1 ONLY
  • Connection carrying your requestTLS 1.3
  • How the new password is storedHASHED
  • Balance, orders and API keyUNTOUCHED
  • Other devices still signed inSIGNED OUT
We never email your password and never ask for it in a ticket or on Telegram — it isn't stored in readable form here, so anyone asking for it isn't us.
<60sLink delivery
1×Single use
256-bitEncryption
SafeBalance untouched
The email hasn't turned upWork down this list before opening a ticket
Look in spam and promotionsAutomated mail from a sender you've never replied to often gets filed there on the first send.
Check the address for typosOne wrong character sends the link to an inbox nobody is watching. Retype it rather than pasting.
Give it two minutes, then resendMail providers sometimes queue the first message. A second request replaces the first link.
Make sure it's the registered emailLinks only go to the address the account was created with — not to a newer one you use today.
Lost access to the inbox as well?

If the registered email is gone for good, support can verify ownership another way — deposit history, order IDs and payment references all work as proof. Open a ticket and a real person picks it up, any hour, in English or Bangla.

Open a ticket